Metasequoia BBS

[9885] Error in 64-bit version / Denis

[Bug report,4.8.6c, 64bit] Response

32-bit version loads fine.

Metasequoia 4 Ver4.8.6c (64bit) is running.
Windows version : Windows 10 x64 21H2  Build:19044
Number of CPU : 8
Physical memory : 16203 MB
C:\Program Files\tetraface\Metasequoia4\Plugins\Object\MeshFilter.dll : Failed to get a version of plug-in.
C:\Program Files\tetraface\Metasequoia4\Plugins\Object\MeshFilter.dll : Failed to load.
    Unsupported version.
Direct3D11 Driver: Intel(R) HD Graphics 4600
    DeviceID: 1046
    SubsysID: 312283203
    Revision: 6
    FeatureLevel: 11.4

2024-01-24 22:39

[9887] Re: Error in 64-bit version / Administrator

Response

The file may be corrupted.
Please uninstall the program, make sure there are no files left in the installation folder, and then try installing it again.

2024-01-25 14:18

[9890] Re: Error in 64-bit version / Denis

Response

>The file may be corrupted.
>Please uninstall the program, make sure there are no files left in the installation folder, and then try installing it again.

Uninstalled. No folder left. Redownloaded (installer is binary same, no error here). Installed. The same problem.

2024-01-26 05:00

[9891] Re: Error in 64-bit version / Administrator

Response

If there are no problems with the installation, I think there is another problem specific to your PC.
The most likely thing is that the security software is interfering with the normal operation of the software. If you are using any security software, temporarily turn it off.

Also, I don't think it has anything to do with this issue, but support for 21H2 has already expired. Please update to the latest 22H2.

2024-01-26 16:34